Frequently asked questions

Within 12 hours of placing your order, you've got your Little Ellie's package headed your way! Our delivery-men will keep you up to date on the status of your package from the moment it leaves our store to the moment it reaches your doorstep. Here at Little Ellie's, we provide two options of rental placements -- either through an online portal on our website or through unique selection in-store. Our design specialist creates your customized basket of merchandise and gets it ready for delivery. We send out our Little Ellie's van loaded with your rental. We provide free delivery & pick-up if your home's location is within 50 miles of our store.

Here at Little Ellie's, we make renting our merchandise easy! Through our website, order your rental packages with our booking calendar. Our products are organized by size and season of use in categories of clothing, toys, and cribs.

We strive to maintain the upmost quality in all of our products. All of our products go through our quality assurance team. Throughout the entire process we ensure that every item is cleaned and sterlized for the next rental. We throughly clean each item using only environmentally safe, non-toxic products. In addition, we apply a disinfectant that is both non-toxic and proven to kill viruses. This disinfectant has been approved for use in schools, day care centers and on food preparation surfaces.

No, we don't mandate a minimum order. We have restrictions on renting time-- the minimum amount of time you can rent an object for is 1 month. Here at Little Ellie's, we make every effort to provide you with the exact equipment and options you have ordered. If the exact equipment is not available , we will contact you as soon as possible to give you the option of selecting a similar item or cancelling your order with a full refund of your deposit.

In the case that a rental item is lost, damaged, or stained beyond rend repair, you will be responsible for the repair or replacement of the item. Your credit card will be charged for the cost of repairs or replacement cost of the item(s).

We install car-seats, bed-frames, desks, chairs and more! A special service we offer to our Little Ellie's customers is our personalized room interior designing services.

Please let us know ASAP if you need to cancel your order. We will refund your money for order cancellations at least 24 hours prior to your scheduled delivery.